Terms of Service

1. Scope of Application

These General Terms and Conditions apply to all contracts between

and the Customer regarding the use of Qalypto services.

Important: This service is exclusively offered to businesses (B2B) within the meaning of § 14 BGB (German Civil Code). Consumers within the meaning of § 13 BGB are excluded from using this service. By using the service, the Customer confirms that they are a business entity.

2. Description of Services

The Provider offers the Customer the following services:

• Real-time WebSocket streaming of cryptocurrency market data
• Read-only access to a ClickHouse database for historical data
• Normalized data from multiple cryptocurrency exchanges (Binance, Bybit, OKX, Bitget)
• Data types: Trades, Klines (candlesticks), orderbook snapshots, ticker
• Technical support via email according to the selected plan

The exact scope of services is determined by the respective plan description on the website.

3. Contract Formation

The contract is formed upon booking a plan and confirmation by the Provider. The presentation of services on the website does not constitute a legally binding offer, but rather an invitation to submit an offer (invitatio ad offerendum).

4. Fees and Payment Terms

• Fees are determined by the selected plan
• All prices are in Euro (EUR) and exclude applicable VAT
• Billing occurs monthly in advance
• Invoices are due within 14 days of issue
• Late payment incurs interest at 9 percentage points above the base rate (§ 288(2) BGB)
• Price changes will be announced with 30 days notice

5. Customer Obligations

The Customer agrees to:

• Keep access credentials confidential and not share them with third parties
• Not resell or distribute the data without express permission
• Not overload the services or impair the infrastructure
• Not use the services for unlawful purposes
• Report security incidents or misuse immediately

6. Data Quality and Market Data Disclaimer

Important Notice: The market data provided originates from public APIs of the respective cryptocurrency exchanges. The Provider strives for accuracy and completeness but makes no warranty regarding the correctness, completeness, or timeliness of the data.

• Data is provided "as-is"
• Errors, outages, or delays from source exchanges are beyond our control
• The data does not constitute financial advice, investment advice, or trading recommendations
• The Customer bears full risk for their trading decisions
• The Provider is not liable for losses resulting from trading decisions

7. Availability and SLA

The Provider targets 99.9% availability (per calendar month).

• Scheduled maintenance will be announced in advance when possible
• Maintenance windows do not count toward availability calculations
• Pro-rata credits may be granted if SLA is not met
• SLA details are specified in the individual service agreement

8. Limitation of Liability

The Provider's liability is limited as follows:

• The Provider is fully liable for intent and gross negligence
• For slight negligence, liability is limited to breach of essential contractual obligations (cardinal obligations)
• In such cases, liability is limited to foreseeable, contract-typical damages
• In any case, total liability shall not exceed the total fees paid by the Customer to the Provider in the twelve (12) months preceding the event giving rise to the claim
• The Provider is not liable for lost profits, trading losses, or other indirect damages

These limitations do not apply to damages resulting from injury to life, body, or health, or to claims under product liability law.

9. Force Majeure

The Provider is not liable for service interruptions or delays due to circumstances beyond reasonable control. These include, but are not limited to: natural disasters, war, terrorism, strikes, government orders, outages or changes to source exchange APIs, cyberattacks on third parties, internet outages, and other unforeseeable events.

The Provider reserves the right to modify, limit, or discontinue specific data sources if required due to changes in exchange API terms, legal requirements, or compliance obligations. In such cases, the Provider will notify affected Customers promptly and, where possible, provide alternative data sources.

10. Confidentiality

Both parties agree to keep all confidential information obtained during the contractual relationship secret and not to disclose it to third parties, unless necessary for contract performance or required by law.

11. Intellectual Property

All rights to the software, infrastructure, documentation, and processing methods remain with the Provider. The Customer receives a simple, non-transferable right of use for the duration of the contract, limited to their own internal use.

12. Contract Term and Termination

• Pilot contracts have a fixed term of 30 days without automatic renewal
• Monthly contracts automatically renew for another month unless cancelled
• Cancellation notice period is 14 days before the end of the current term
• The right to extraordinary termination for good cause remains unaffected
• Access rights expire immediately upon contract termination

13. Data Protection

Personal data processing is conducted in accordance with our Privacy Policy and in compliance with the GDPR. If the Provider processes personal data on behalf of the Customer, a separate Data Processing Agreement (DPA) will be concluded.

14. Amendments to Terms

The Provider reserves the right to amend these Terms. Changes will be communicated to the Customer at least 30 days before taking effect via email. If the Customer does not object within 14 days of receipt, the changes are deemed accepted. This legal consequence will be specifically noted in the amendment notification.

15. Final Provisions

• Applicable Law: The laws of the Federal Republic of Germany apply, excluding the UN Convention on Contracts for the International Sale of Goods (CISG)
• Jurisdiction: The exclusive place of jurisdiction for all disputes is Bremerhaven, Germany, provided the Customer is a merchant
• Severability: If any provision of these Terms is invalid, the remaining provisions shall remain in effect. The invalid provision shall be replaced by a valid provision that most closely reflects the economic purpose.
• Written Form: Amendments and additions to these Terms require text form (email is sufficient)

16. Contact

For questions about these Terms, please contact us: